Shipping Policy
At TYQOS HEALTHCARE PVT LTD, we strive to ensure that our high-quality nutraceutical and pharmaceutical products reach you promptly and in perfect condition. Below are the details of our shipping policy:
Shipping Locations
We ship our products globally, including to the following regions:
- USA
- UK
- Canada
- Australia
- UAE
- South Africa
- European countries
If your location is not listed above, please contact our support team at [insert contact information] to check for shipping availability.
Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- For custom or bulk orders, processing may take longer, and customers will be informed accordingly.
Delivery Time
- Domestic Shipping (within India): Estimated delivery time is 3–7 business days.
- International Shipping: Estimated delivery time is 7–14 business days, depending on the destination country and customs clearance.
Please note: Delivery times may vary during holidays, peak seasons, or due to unforeseen circumstances such as customs delays.
Shipping Charges
- Shipping charges are calculated based on the product weight, dimensions, and destination.
- The exact shipping cost will be displayed at checkout.
- For bulk or wholesale orders, contact us directly for customized shipping rates.
Order Tracking
Once your order is shipped, a tracking number will be provided via email. You can use this tracking number to monitor your shipment’s status.
Customs and Duties (for International Shipping)
- Customers are responsible for any customs duties, taxes, or fees imposed by the destination country.
- We recommend checking your country’s customs policies to avoid unexpected charges.
Undelivered Packages
If a package is returned to us due to an incorrect address provided by the customer, non-acceptance, or failure to collect, the customer will be responsible for additional shipping costs to resend the order.
Damaged or Missing Shipments
- If your order arrives damaged or is missing items, please contact us within 48 hours of delivery with photographic evidence.
- We will investigate and offer a resolution, which may include replacement or refund, as appropriate.
Contact Us
For any shipping-related queries, please email us at info@tyqoshealthcarepvtltd.com